Mattress Showcase at 4701 Great Northern Boulevard, North Olmsted, Ohio.

This store is the BOMB !!! The kind of BOMB that explodes in your face!! I bought a Therapedic mattress set. The mattress sagged in the middle. I called, complained to the owner "DAVE" and it took me PAYING FOR AN UPGRADED mattress for them to do anything. I now have had the upgraded mattress a few months and "WHAM", SAGGING in the middle again. Soooo, I again went and camplained to the store owner "DAVE". And AGAIN he wants me to spend MORE money to UPGRADE my mattress. I told him I can not afford another upgrade. He asked me several weeks back to take a picture of the mattress tag and send it to him. I did that and have tried to call and catch him at the store to solve this situation several times. I might as well enjoy suffering on a BAD UPGRADED mattress because "DAVE" sure isn't going to stand by their bragged about "10 YEAR WARRANTY". Do yourself a HUGE favor and STAY AWAY FROM THIS STORE. They care NOTHING about followup customer care and only want your money for OVERPRICED INFERIOR QUALITY MERCHANDISE !!!! I could have gotten better merchandise at a YARD SALE !!!!!